PRIVACY POLICY

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.


When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.


For details on our EU Data Protection policies and GDPR compliance, please see here: https://yourglobalfamily.com/privacy-eu


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:


• To personalize your experience (your information helps us to better respond to your individual needs)


• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)


• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)


• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a contest, promotion, survey or other site feature


• To send periodic emails

The email address you provide for order processing (free or paid product) may be used to send you information and updates pertaining to your order, as well as to receive updates, related product or service information, etc. from YourGlobalFamily.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.


We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.


After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.


Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information


We use cookies to help us remember and process requests made against your account, understand and save your preferences for future visits, keep track of & compile aggregate-data about site traffic and site interaction, so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you.


We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


What rules apply to people residing in the European Union?

For users residing in the European Union, please ensure you carefully read our EU Data Protection document, located here: https://yourglobalfamily.com/privacy-euIt provides you with the information required to be in compliance with the General Data Protection Regulation (GDPR) rules.


Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


Terms and Conditions

Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://yourglobalfamily.com/terms-conditions


Your Consent

By using our site, you consent to our websites privacy policy.


Contacting Us

If there are any questions regarding this privacy policy you may contact us at: 

caroline [at] yourglobalfamily [dot] com


Changes to our Privacy Policy

If we decide to change our privacy policy, we will send an email notifying you of any changes, and/or update the Privacy Policy modification date below.


Last updated: March 1, 2021


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